Policies & FAQ

Before you book

The information below is a general guide. For the most accurate details (including rates, availability, and any special requests), please contact us.

Check-in / Check-out

  • Check-in: Please enquire
  • Check-out: Please enquire

Cancellations & payments

  • Cancellation policy: Please enquire
  • Deposit / credit card policy: Please enquire

Parking & Wi‑Fi

  • Parking: Please enquire
  • Wi‑Fi: Please enquire

Smoking, pets, and accessibility

  • Smoking: Please enquire
  • Pets: Please enquire
  • Accessibility / special needs: Please include details in your enquiry

Families & extra beds

  • Children / extra bedding: Please enquire

Third-party content & privacy

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Contact

Send an enquiry or call (03) 217 6119 / 0800 367 265